Câu 17: ITIL 4 Specialist: Collaborate, Assure and Improve
An organization is facing increased competition. The organization encourages internal innovation to improve its services and gain extra market share. In addition, the organization’s leaders think that their strategic vendors should play a greater role in increasing innovation, but the leaders disagree on the activitie…
Nội dung câu hỏi
An organization is facing increased competition. The organization encourages internal innovation to improve its services and gain extra market share. In addition, the organization’s leaders think that their strategic vendors should play a greater role in increasing innovation, but the leaders disagree on the activities that the strategic vendors perform. Which value stream should the strategic vendors be involved in to address this issue?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Ongoing operation and maintenance
- B. Continual improvement of products and services — đáp án hiện tại
- C. Incident resolution
- D. Service request fulfilment
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