Câu 20: ITIL 4 Specialist High-Velocity IT
Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager. Which is the BEST action for the team's manager to take?
Nội dung câu hỏi
Members of a busy team are frustrated because they often do not have enough time to fully understand what they are doing. They also suspect there is duplication of effort among them. The team has a new manager. Which is the BEST action for the team's manager to take?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Observe the work and ask questions to see what really happens — đáp án hiện tại
- B. Ask the team members to fully document their concerns
- C. Invest in value stream mapping tools to document workflows
- D. Create a continual improvement register to record suggestions
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