Câu 6: ITIL4 Practitioner Monitoring and Event Management

Which capability criterion supports the practice success factor ‘ensuring that events are detected, interpreted, and if needed acted upon as quickly as possible’?

1. A. The key users of the monitoring data and their requirements are identified
2. B. The monitoring and event management approach is regularly reviewed and continually improved
3. C. Events are usually detected immediately after they occur — đáp án hiện tại
4. D. The responsibility for the approach to monitoring and event management is clearly defined