Câu 4: ITIL4 Specialist: Monitor, Support and Fulfil
An organization is in the process of improving its incident management capabilities. It wants to ensure that it improves the whole incident management value stream, not just the practice. Which of the following is the BEST suggestion for the organization to achieve that objective?
Nội dung câu hỏi
An organization is in the process of improving its incident management capabilities. It wants to ensure that it improves the whole incident management value stream, not just the practice. Which of the following is the BEST suggestion for the organization to achieve that objective?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Leverage automation tools to automate solutions
- B. Prioritize incidents according to their business impact
- C. Produce regular reports for internal and external stakeholders
- D. Ensure effective integration with change enablement and problem management practices — đáp án hiện tại
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