Question 22: AB-250: Transforming Contact Center Experiences with AI in Dynamics 365

DRAG DROP - A company is evaluating cost drivers for a Dynamics 365 Contact Center deployment that has the following license types: • Dynamics 365 Contact Center (Digital + Voice) • Dynamics 365 Contact Center VoiceThe company must be able to associate platform costs for the following with their billing models: • Copilot-generated responses • Customer service representative (CSR) platform access • Call recording and telephony minutes • Included IVR minutes per userYou need to identify the billing method for each cost component. Which billing method should you select for each component? To answer, move the appropriate billing methods to the correct Contact Center feature. You may use each billing method once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

1. A. Lựa chọn A bằng hình ảnh — đáp án hiện tại