Question 28: AB-250: Transforming Contact Center Experiences with AI in Dynamics 365

DRAG DROP - A company uses AI-enabled routing. The customer service manager requires the routing to perform the following:Predict required skills automatically. Apply predicted skills during routing. You need to configure the routing to meet the requirements. Which action should you perform for each requirement? To answer, move the appropriate actions to the correct requirements. You may use each action once, more than once, or not at all. You may need to move the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point.

1. A. Lựa chọn A bằng hình ảnh — đáp án hiện tại