Câu 123: MB-230: Microsoft Dynamics 365 Customer Service Functional Consultant
You are customizing an Omnichannel for Customer Service implementation. A call center wants to enable a chat channel for unauthenticated chats with the following requirements:• Chat must auto detect a customer for agents.• A chat widget must be embedded in a specific domain. You need to customize the solution that mee…
Nội dung câu hỏi
You are customizing an Omnichannel for Customer Service implementation. A call center wants to enable a chat channel for unauthenticated chats with the following requirements:• Chat must auto detect a customer for agents.• A chat widget must be embedded in a specific domain. You need to customize the solution that meets the requirements. Which two options you should select? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. pre-chat survey
- B. visitor location
- C. proactive chat — đáp án hiện tại
- D. widget location — đáp án hiện tại
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.