Câu 11: MB-240: Microsoft Dynamics 365 for Field Service

Your company processes a large number of work orders each day. The company wants to ensure the high priority work orders are dealt with immediately. You need to configure the schedule board so that bookings are easily visible to the dispatchers. How can you configure Dynamics Field Services to increase booking visibility?

1. A. Configure a work order type for high priority issues, to help categorize high priority work order records.
2. B. Configure an Incident type for high priority incidents on work order records.
3. C. Configure the status color for a booking status record, to identify high priority work order records.
4. D. Configure a priority record to allow you to identify high priority work order records. — đáp án hiện tại