Câu 9: MB2-714: Microsoft Dynamics CRM 2016 Customer Service

You are working on a task from a queue. You fail to finish before the end of your shift. You need to ensure that the users on the next shift can continue to work on the task. What should you do?

1. A. Assign the task to a queue.
2. B. Share the task with a queue.
3. C. Release a queue item. — đáp án hiện tại
4. D. Create a new queue item.