Câu 34: ISO 9001 Lead Auditor: PECB Certified ISO 9001 Lead Auditor

At the end of a second-party audit, the audit team enters the meeting room to hold the closing meeting; only two people are present and waiting for them: the Health and Safety supervisor and the administrative officer. Neither has participated in the audit. However, the team had previously agreed with the auditee Quality Manager on two nonconformities identified during the audit (NC1 and NC2). They said:Health and Safety supervisor. “Good evening. We are sorry to inform you that the general manager was involved in a serious car accident, and the other two managers have had to leave urgently to attend to the emergency.”Administration officer: “Our quality manager, before leaving, left a written message about ‘NC2’. He declares that the correction and corrective action have been already implemented and has attached some documents to the message as evidence of these actions. Therefore, he expects that ‘NC2’ will not be included in the report.”Which one of the following would be your preferred answer to the Quality Manager’s request?

1. A. The scope of the audit does not allow auditors to review actions taken in response to the nonconformity. There would not be enough time for the full cycle of corrective action to take effect
2. B. OK. Let’s all go to the workshop to see the supervisor. I hope he will be able to explain what they did to correct the nonconformity and prevent its recurrence
3. C. OK. I will record in the audit report that ‘nonconformity 2’ was closed during the Closing meeting
4. D. Let me review the message and documents, and I will give you my answer in a few minutes — đáp án hiện tại