Câu 24: PMI Project Management Office Certified Professional

In a global financial services company, the PMO recently implemented the "Provide Methodologies and Tools" service to ensure project teams use standardized approaches and tools for project management. What key performance indicator (KPI) should the PMO professional create to measure the performance of this specific service? (Choose two.)

1. A. Strategic outcomes delivery rate: Measure the percentage of strategic goals achieved through completed projects, considering that the service will directly ensure that the organization meets its broader strategic outcomes.
2. B. Tool adoption rate: Measure the percentage of project teams using the standardized methodologies and tools and assess how frequently they access the provided templates, frameworks, and guidelines. — đáp án hiện tại
3. C. Governance compliance rate: Measure the percentage of projects fully compliant with corporate governance policies, considering the service will directly ensure compliance.
4. D. Training hours per employee: Measure the number of hours spent training project teams to use the methodologies and tools, as well as the frequency of workshops or refresher courses provided by the PMO. — đáp án hiện tại