Câu 424: Project Management Professional (PMBOK 6 and 7)

One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project manager's concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate. What interpersonal skill did the project manager use?

1. A. Networking
2. B. Emotional intelligence — đáp án hiện tại
3. C. Conflict management
4. D. Influencing