Câu 37: Salesforce Certified Sales Cloud Consultant

The Cloud Kicks website Contact Us form creates Leads that need to be followed-up in a timely manner by sales representatives. The VP of Sales wants to be notified when the Lead creation date has passed 24 hours and the Lead status is still new. Sales representatives want a list of Leads to follow up. Which two actions should the consultant take to meet the requirements? (Choose two.)

1. A. Use Process Builder to send a time-based notification email. — đáp án hiện tại
2. B. Create a Lead escalation rule with criteria "Lead created date NOT equal to TODAY" and "Status equals new."
3. C. Create a dynamic report for sales representatives to subscribe to. — đáp án hiện tại
4. D. Create a Lead list view filtered for "Lead created date NOT equal to TODAY" and "Status equals new."