Câu 12: Salesforce Certified Sales Cloud Consultant

The Sales Director at Cloud Kicks noticed that while Lead conversion rates were high, Opportunities were not moving through the sales cycle. Many of the contacts that were converted had no phone, email, or background information captured. Which three solutions can be used to improve the quality of Leads being converted? (Choose three.)

1. A. Mandate that all Lead data must be reviewed prior to being created in Salesforce.
2. B. Review Lead conversion mapping to ensure necessary fields are mapped correctly. — đáp án hiện tại
3. C. Create a validation rule to check that necessary information is complete upon Lead conversion.
4. D. Implement a trigger that warns the user of incomplete information during Lead conversion. — đáp án hiện tại
5. E. Update web-to-lead forms to require input fields be completed prior to submission. — đáp án hiện tại
6. F. Schedule a report that notifies Lead owners daily of Leads with incomplete information.