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Câu 31: Salesforce Certified Service Cloud Consultant

Cloud Kicks (CK) has a service performance dashboard to manage its entire support organization. Now, CK would like to understand performance from different perspectives, such as by product line or case close date quarter. What is the recommended solution to meet the requirements?

Nội dung câu hỏi

Cloud Kicks (CK) has a service performance dashboard to manage its entire support organization. Now, CK would like to understand performance from different perspectives, such as by product line or case close date quarter. What is the recommended solution to meet the requirements?

Các lựa chọn

Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.

  1. A. Ensure View All Data is not assigned to users.
  2. B. Use a Dynamic Dashboard based on running user.
  3. C. Configure a dashboard refresh schedule.
  4. D. Add multiple Dashboard Filters. — đáp án hiện tại

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