Câu 59: SHRM-SCP: SHRM Senior Certified Professional

A start-up technology company is growing rapidly, and senior leadership would like the company to be publicly traded in the near future. The company regularly exceeds its financial goals, but outside analysts express concerns about the inconsistent practices and procedures within the company. The company values innovation, and very little attention is paid to documenting or standardizing work processes. This provides employees with a great deal of freedom to experiment in their roles, but it also leads to confusion about individual assignments and areas of responsibility. In preparation for a public offering, the company's leadership asks the HR director to gather information on best work practices in every functional area and create the required documentation. Many team managers do not believe that documentation is necessary and they do not want to spend time creating it. How can the HR director convince them that this initiative is worthwhile?

1. A. Distribute a memo to managers informing them that senior leadership would like them to participate in the process of developing documentation.
2. B. Schedule a group meeting with all managers to answer their questions about why documenting work practices is necessary.
3. C. Send out a companywide memo explaining that having work practices and standards documented will lead to less work for employees in the future.
4. D. Present case studies to the managers that describe how other organizations have successfully implemented similar initiatives. — đáp án hiện tại