Câu 70: SHRM-SCP: SHRM Senior Certified Professional

The HR director at a midsize financial services company is processing the retirement of the company’s chief operating officer (COO) because the position is being made redundant. The COO is going to receive a pension from the company, but company policy requires the pension to be reduced due to early retirement. The COO is leaving the company on good terms and asks the HR director to be exempted from the pension reduction. The COO explains that the company’s former president, whose position was similarly made redundant five years ago, was granted an exemption from the pension reduction. The HR director knows that the exemption was intended as a one-time exception to the policy and the former president was instructed not to tell anyone. The HR director discusses the COO’s request with the company’s CEO, who oversees the administration of the pension plan. The CEO tells the HR director that the pension fund is not financially healthy due to a recent economic downturn. Granting the COO’s request would harm the pensions of employees who leave in the future. The CEO and HR director decide to deny the COO’s request. After learning about the decision, the COO writes a long letter to the CEO and HR director outlining several arguments why the company should reconsider its decision. Which action should the HR director suggest the company take in response to the letter?

1. A. Call the COO to request that the COO stop contacting the company about the decision.
2. B. Ask the COO to meet with the HR director and CEO in person to discuss the letter.
3. C. Write a letter that addresses each of the arguments the COO made.
4. D. Meet with the COO in private to explain why the decision will not be reconsidered. — đáp án hiện tại