Câu 41: CMQ-OE: Certified Manager of Quality/ Organizational Excellence

A facilitator notices that the team jumps to conclusions after only one or two members have stated their opinion. The facilitator should:

1. A. Tell the team to have a nonbinding vote before beginning a discussion, which will make each person’s view apparent.
2. B. Ask the team to fill out a questionnaire rating themselves on effective group process.
3. C. Tell the quiet members they need to speak out.
4. D. Ask what the impact will be on the team if they don’t adequately discuss issues. — đáp án hiện tại