Câu 21: ITIL-4-BRM: ITIL 4 Specialist Business Relationship Management (BRM)
A small organization’s problem management practice has been assessed at capability level 2, with only one criterion met at level 3. Which TWO factors should this organization consider MOST in the context of the“Where do we want to be?” step in the continual improvement model?1. The costs and time required to achieve l…
Nội dung câu hỏi
A small organization’s problem management practice has been assessed at capability level 2, with only one criterion met at level 3. Which TWO factors should this organization consider MOST in the context of the“Where do we want to be?” step in the continual improvement model?1. The costs and time required to achieve level 32. How to achieve level 5 for the practice3. The impact of missing capabilities on the business4. How to improve all four dimensions of service management at once
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. 1 and 2
- B. 2 and 4
- C. 1 and 3 — đáp án hiện tại
- D. 3 and 4
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.