Câu 49: PMI Professional in Business Analysis

After implementation of the product, the customer reports defects. What is the best course of action to take?

1. A. Escalate the issue to the project manager since the acceptance was given by the customer.
2. B. Do nothing since the solution is now the responsibility of the operations manager.
3. C. Compare reported defects with user acceptance test results. — đáp án hiện tại
4. D. Involve the end users and plan a new round of acceptance tests to check the gaps.