Câu 29: Salesforce Certified Field Service Consultant

One of Universal Containers’ customers reported that the Technician sent to their site left without cleaning up the work area afterward. How can Universal Containers ensure that a different Technician is assigned all future work for that Customer?

1. A. Create a new Work Order Validation Rule.
2. B. Assign the Technician to a new Service Territory.
3. C. Remove the Technician as a Preferred Resource.
4. D. Create an Excluded Resource for the Account. — đáp án hiện tại