Câu 18: Salesforce Certified Service Cloud Consultant
Service Representatives are complaining that the Lightning Service Console is too crowded making it difficult to find the tabs and features they need. After reviewing the Service Representatives console use, all configured features are required. Which solution should a consultant suggest to improve the efficiency of c…
Nội dung câu hỏi
Service Representatives are complaining that the Lightning Service Console is too crowded making it difficult to find the tabs and features they need. After reviewing the Service Representatives console use, all configured features are required. Which solution should a consultant suggest to improve the efficiency of console users?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Create multiple Console layouts
- B. Enable Keyboard shortcuts
- C. Define criteria-based record page components — đáp án hiện tại
- D. Configure Macros
Cộng đồng
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