Câu 56: Salesforce Certified Service Cloud Consultant

Universal Containers would like for article links to be shareable to different channels for social interactions. Which solution should a consultant recommend?

1. A. Set up Insert Article into Social post and enable the customer portal. — đáp án hiện tại
2. B. Set up communication channel layouts in the object manager to use Insert Article into Social post.
3. C. Create a Visualforce page on the customer portal.
4. D. Create a Chatter group and invite the customer to join with an external chatter user.