Câu 11: Salesforce Certified Service Cloud Consultant
Cloud Kicks (CK) provides support 24 hours a day, 7 days a week. CK contracts with an external third-party help desk to provide support outside of normal business hours. The external service agents and external support managers use Experience Cloud to create cases. External support managers need to view and execute re…
Nội dung câu hỏi
Cloud Kicks (CK) provides support 24 hours a day, 7 days a week. CK contracts with an external third-party help desk to provide support outside of normal business hours. The external service agents and external support managers use Experience Cloud to create cases. External support managers need to view and execute reports with the ability to ‘Run as specified user’.What is the recommended Experience Cloud license to meet the requirements?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Service Cloud Portal
- B. Customer Community Login
- C. Partner Community Login — đáp án hiện tại
- D. High Volume Customer Portal
Cộng đồng
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