Câu 87: Salesforce Certified Service Cloud Consultant
Cloud Kicks use a Console App to support users. Service agents open an Account workspace tab and multiple subtabs for the Case, Contact and Service Contract. Service agents would like to share links to recently opened subtabs with other users to swarm on cases. What should a consultant recommend to meet the requiremen…
Nội dung câu hỏi
Cloud Kicks use a Console App to support users. Service agents open an Account workspace tab and multiple subtabs for the Case, Contact and Service Contract. Service agents would like to share links to recently opened subtabs with other users to swarm on cases. What should a consultant recommend to meet the requirements?
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Recent Items set to Account object.
- B. Actions & Recommendations component.
- C. History Utility in the Utility bar. — đáp án hiện tại
- D. Screen flow launched from a global action.
Cộng đồng
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