Câu 38: Salesforce Certified Service Cloud Consultant
Universal Containers is looking for ways to provide more proactive support and to promote its brand on the internet with minimal investment. A consultant recommends installing the Social Customer Service Start Pack. Which two features should the consultant recommend as part of the deployment? (Choose two.)
Nội dung câu hỏi
Universal Containers is looking for ways to provide more proactive support and to promote its brand on the internet with minimal investment. A consultant recommends installing the Social Customer Service Start Pack. Which two features should the consultant recommend as part of the deployment? (Choose two.)
Các lựa chọn
Đáp án được giữ gọn theo nhãn A, B, C, D trong phần bình chọn tương tác.
- A. Enable the Moderation feature to automatically create cases from posts.
- B. Create and assign permission sets to give agents social account access. — đáp án hiện tại
- C. Add two Twitter or Facebook accounts. — đáp án hiện tại
- D. Retrieve Social Studio credentials.
Cộng đồng
0 bình luận công khai. Tên thành viên được ẩn một phần.
Chưa có bình luận. Mở giao diện tương tác để bắt đầu thảo luận.